Use these account features to ensure your information is secure and only you can authorize transactions. If you don’t know your Microsoft account email address or password see the lost account solution or the lost password solution. We reviewed your requests and found it's/they’re not eligible for a refund under section 15 of the Microsoft Terms of Sale.įor more information check out the Digital Game Purchase Refund Terms.įind information about how to complete a refund. Thanks for contacting Microsoft support for Xbox Requesting is fine, but please be polite and don't beg.Ĭan you help me with this? I asked for refund yesterday because I forgot to cancel monthly sub Game Pass Ultimate and they anwered me this: #8 No Selling or Trading - There are other better places for this and having these posts here can lead to unintended consequences. #7 Giveaways - To giveaway a code, hide a letter or number to prevent bots claiming the code. #6 No Rants - Please refrain from posting rants (these are not productive) or accusations of scams (these are unproven).

Instructional videos of your own are allowed. #5 Self Promotion -Feel free to share any videos, pictures, website links in individual posts, but please don't self-promote without asking the mods first. #4 Deals & Conversions - Use the megathread to discuss these. Tech support posts will be removed during the week If and only if your question hasn't been answered, post your question on WEEKENDS only. #3 FAQ & Tech Support - Please look in the FAQ (top bar on desktop, to right on mobile) or search the sub before your post. #2 Be Civil - Discussions are perfectly fine, just follow the reddiquette.

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